Privacy Policy

This privacy policy applies to the website https://www.channelswitch.net (hereinafter referred to as “the website”). Please read it carefully, as it contains important information regarding the processing of your personal data and your rights under current regulations.

We reserve the right to update this privacy policy at any time due to business decisions or to comply with changes in legislation or legal precedent.

If you have any questions or need clarification regarding our Privacy Policy or your rights, you can contact us using the details provided below.

By providing your personal data, you confirm that it is accurate and agree to inform us of any changes. If you share personal data of third parties, you confirm that you have obtained their prior consent and informed them of the contents of this policy.

Fields marked as mandatory in our forms must be completed to process your requests.

1. Who is responsible for the processing of your data?

The data controller for this website is Channel Switch Technologies, S.L. (hereinafter “Channel Switch” or “we”).

For any questions regarding data protection, you can email us at: dataprotection@channelswitch.com.

2. What will we process your data for?

We process user data for the following purposes:

• Managing relationships with users and responding to inquiries.
• Administering and ensuring the security of the website.
• Analyzing browsing data (e.g., IP address, pages visited, and actions performed) for statistical and quality improvement purposes.
• Displaying advertising tailored to user preferences, based on browsing profiles created using cookies and similar technologies. See our Cookie Policy for more details.
• Processing and following up on demo requests or other inquiries.
• Managing CVs submitted by job candidates for recruitment purposes.

3. Who can we share your data with?

Your data will only be shared with third parties when legally required, with your consent, or if necessary to fulfill your request.

4. Legal basis for processing

• Responding to information requests and managing demo inquiries is based on pre-contractual measures requested by users.
• The use of cookies for personalization, analytics, or marketing purposes is based on your consent.
• Sending commercial communications is based on our legitimate interest in promoting our services and/or your consent for electronic communications.
• Processing CVs is based on the consent of the applicant.
• Ensuring website security is based on our legitimate interest in protecting our systems and data.

5. How long will we keep your data?

• We will retain your data for as long as necessary to fulfill the purposes for which it was collected, and as required by applicable legal provisions (e.g., for tax or accounting purposes).
• Data processed for commercial purposes, including browsing profiles, will be retained until you request its deletion.
• CVs submitted by job candidates will be kept for one (1) year from the last update. After that, they will be deleted unless the candidate submits an updated CV.

6. What are your rights?

You have the following rights regarding your personal data:

• Access: Confirm whether we are processing your data and access your personal data.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of data that is no longer necessary for its intended purposes.
• Restriction: Request limitation of data processing under certain circumstances.
• Objection: Object to data processing based on legitimate interests or for marketing purposes.
• Portability: Request the transfer of your data to another data controller.
• Withdrawal of consent: Revoke consent for specific processing activities at any time without affecting the lawfulness of prior processing.

You also have the right to lodge a complaint with a data protection authority if you believe your rights have been violated.

To exercise your rights, send a request via email to dataprotection@channelswitch.com.

7. Additional Information

To withdraw consent for commercial purposes:

• Email us at dataprotection@channelswitch.com.
• Use the unsubscribe link provided in commercial communications.

For cookie and browsing settings, visit our Cookie Policy.

For more information about your rights, visit the website of the Spanish Data Protection Agency at www.aepd.es.

Last updated: February 19, 2020