Every new technology partner can mean another integration to build, monitor and maintain. For a while that feels manageable — until the integration architecture itself becomes the bottleneck of your roadmap.
The hospitality technology ecosystem is highly fragmented. A PMS needs to talk to Channel Managers; a Channel Manager needs to talk to PMS platforms, OTAs and distribution systems; a CRS needs to communicate with several of them at once. When every one of those conversations is a separate point-to-point integration, the number of connections grows much faster than the number of partners.
The integration math problem
Connect five systems directly to each other and you are looking at up to ten separate integrations. Connect ten systems and the ceiling is forty-five. Each one comes with its own specification, its own mapping, its own certification process, its own monitoring and its own maintenance backlog — and each one breaks independently when a partner changes an API.
One integration. Multiple connections. That is the whole idea behind a connectivity gateway.
What a connectivity gateway changes
A connectivity gateway such as ChannelSwitch sits in the middle as a common layer. Your platform integrates once, and the gateway facilitates the data mapping and communication with the other supported systems — reservations, availability, rates, inventory and other supported distribution data, flowing in both directions where the connected systems and APIs support it.
Faster time to market
Because the technical connection is standardized, launching a connection to an additional supported system no longer means starting an integration project from scratch. That speed is what turns a connectivity roadmap into shipped product.
Your team stays focused on the product
Integration work is real engineering time. Every point-to-point connection you don't have to build and maintain is capacity that goes back into the product your customers actually buy.
Getting started
Talk to our connectivity team, define the systems you want to reach, integrate once through the supported API or connectivity interface, and add further supported connections as your ecosystem grows. Our team is available 24/7 throughout the process.