One Integration, Multiple Connections
Reduce the need for multiple independent integrations and the technical resources required to build and maintain them.
One connection,
multiple systems
ChannelSwitch is a travel technology connectivity gateway that lets PMS providers, Channel Managers, CRS platforms, OTAs, wholesalers and tour operators exchange data through a single standardized integration — instead of building every connection separately.
Connectivity gateway
Live
Your platform
PMSChannel ManagerCRSTravel Technology
CHANNELSWITCHOne Integration. Multiple Connections.
Connected systems
PMSChannel ManagerCRSOTAWholesalerTour OperatorDistribution PlatformOther Travel Technology
1
Integration
Multi
Connections
24/7
Support
01 / Gateway Connect Your Platform
What is the ChannelSwitch connectivity gateway?
ChannelSwitch sits between travel technology platforms as a common connectivity layer. You integrate your platform once, and the gateway manages the communication with the other supported systems you connect to.
- One standardized integration replaces multiple point-to-point connections.
- Two-way data exchange where supported by the connected systems and APIs.
- Connectivity across PMS, Channel Manager, CRS, OTA, wholesaler, tour operator and distribution platforms.
02 / Data
Two-way data exchange between travel systems
Depending on the connected systems and supported APIs, ChannelSwitch can support the exchange of hospitality distribution data between the platforms on both sides of the gateway — two-way where supported.
D—01
Reservation delivery
Reservations, modifications and cancellations flow between the connected platforms.
D—02
Availability, rates & inventory
ARI updates are carried through the gateway to the systems that need them.
D—03
Mapping, promotions & content
Property, room and rate plan mapping, restrictions, promotions and content are facilitated within the connectivity layer where supported.
Supported data types
AvailabilityRatesInventoryReservationsReservation modificationsCancellationsRestrictionsPromotionsProperty, room & rate plan mappingContentOther supported distribution & connectivity data
Typical connectivity
PMS Channel Manager
Channel Manager OTA / Wholesaler
CRS Distribution Platform
Travel Platform Hospitality Technology
Specific connectivity and available data flows will depend on the supported systems and APIs.
03 / Onboarding
How does the integration process work?
Integrate your technology platform with ChannelSwitch through the supported API or connectivity interface — with our connectivity team alongside yours at every step.
Scope
Talk to our connectivity team, define the systems you want to reach and the data flows your platform needs.
Connect
Integrate your platform with ChannelSwitch once, through the supported API or connectivity interface.
Map & certify
ChannelSwitch facilitates the required data mapping and communication; test and certify the connection with the supported systems.
Go live & scale
Start exchanging data, then add additional supported connections without rebuilding the integration architecture — with 24/7 support behind you.
Onboarding advantage
Existing connectivity & commercial frameworks
For selected connected systems, ChannelSwitch may already have the required connectivity or commercial framework in place.
This can reduce the need for technology partners to establish separate agreements with every connected system and help accelerate onboarding and time-to-market.
Availability depends on the specific system, connection and applicable commercial arrangement.Some connections may already be commercially and technically enabled through ChannelSwitch
We simplify the technology connection — and where available, the commercial path to connectivity.
What you get
What you get with ChannelSwitch
Less integration work, more product work — built on one idea: connect once, reach multiple systems.
Standardized Connectivity
A common connectivity layer across supported hospitality technologies.
Faster Time-to-Market
Launch new technology connections faster and reduce repetitive development work.
Scalable Connectivity Architecture
Expand your ecosystem of connected platforms as your business grows — supported by a connectivity team experienced in hospitality distribution technology.
FAQ
Frequently asked questions
Short answers to the questions technology teams ask us most. More on the FAQ page.
ChannelSwitch is a travel technology connectivity gateway enabling hospitality systems to communicate through standardized integrations. Instead of building a separate integration with every technology partner, you connect to ChannelSwitch once and reach multiple supported systems.
ChannelSwitch is built for companies building technology for the hospitality and travel industry: PMS providers, Channel Managers, CRS and distribution platforms, OTAs, wholesalers, tour operators and other travel technology companies that need their systems to communicate with other platforms.
Depending on the connected systems, ChannelSwitch can support the exchange of hospitality distribution data such as availability, rates, inventory, reservations, reservation modifications, cancellations, restrictions, promotions, property, room and rate plan mapping, and content. Not every data type is supported by every system; specific data flows depend on the supported systems and APIs.
No. ChannelSwitch is not a marketplace — it is connectivity infrastructure. Our role is to help systems communicate; your commercial relationships remain yours. We simplify the technology connection — and where available, the commercial path to connectivity.
Not always. For selected connected systems, ChannelSwitch may already have the required connectivity or commercial framework in place, which can reduce the need to establish separate agreements with every connected system and accelerate onboarding. Availability depends on the specific system, connection and applicable commercial arrangement.